About Maitri Services

Care rooted in friendship, compassion and respect

We started Maitri Services around a simple belief: NDIS support should feel personal, not procedural. Here's our story, our values, and what drives us every day.

A Maitri Services team member sharing a warm conversation with a mother and daughter at home
Real conversations,
real trust
Our Story

Why we chose the name Maitri

Maitri is a word for loving-kindness — genuine friendship and goodwill toward others. It's a small word that carries a big idea, and it's exactly what we wanted this business to stand for.

Maitri Services was founded to offer something different from impersonal, one-size-fits-all disability support: care that starts with a real relationship. We're currently completing our NDIS registration, and using this time to build the systems, policies and partnerships that let us support participants across Perth properly from our very first day of service.

We believe good support isn't about ticking boxes — it's about showing up consistently, listening carefully, and adjusting as your goals and needs change over time.

A mother and daughter laughing together while looking at a laptop at home
Culturally aware,
always respectful

Our Mission

To deliver flexible, respectful and genuinely personalised NDIS support that helps participants build independence, confidence and connection — on their own terms.

Our Vision

A community where every NDIS participant has access to support that respects their culture, their choices and their pace — delivered by people who genuinely care.

What We Stand For

Our Core Values

Compassion

Every interaction starts with empathy and care.

Integrity

Honest, transparent and accountable in everything we do.

Independence

Support that builds skills and confidence, not dependence.

Respect

Your choices, culture and dignity always come first.

Community

Connection and belonging matter as much as care itself.

Our Approach

Support built around your plan, not a package

No two NDIS plans look the same, so no two Maitri Services support arrangements look the same either. We take the time to understand your goals, your routine, your family and your preferences before recommending anything.

  • An initial, no-obligation conversation to understand your needs
  • A support plan tailored to your NDIS goals and funding
  • Regular check-ins to keep support working as your needs change
  • Careful matching between you and your support worker
A support worker assisting a woman using a wheelchair in her living room
Matched to your
needs, not a roster

Where we're up to with NDIS registration

Maitri Services is currently completing the NDIS provider registration process. We're using this time to put strong policies, worker screening and quality systems in place, so that when we're registered, we're ready to deliver support to the highest standard. We're happy to talk through exactly what this means for your situation — just get in touch.

Let's talk about your support needs

We'd love to hear about your goals and how Maitri Services can help.